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Contact

  • BOOKING
  • SI / VGM / DOC
  • SURCHARGE
  • DEPOT INVENTORY / TERMINAL
  • ONLINE FORECAST GUIDE
  • CONTACTS

Booking

Please send the booking request in the required BK NOTICE format via email to our Vietnam agents and relevant teams. The email addresses are as follows:

HPH agent public mailbox: cs.vnhph@s-5.org  
SHA T/S team public mailbox: HPHBooking@matson.com

Once our Shanghai transshipment team receives the booking, we will release the booking as soon as possible. The Vietnam agent will follow up on the release of empty containers and send back the BK confirmation to the customer, along with other operational matters.

Special Notice

We only can take non-hazardous chemicals in VN, please provide the MSDS (Material Safety Data Sheet) to our email SHBOOKING@MATSON.COM for approval before placing booking.

Booking Correction

Any changes to the booking after release, such as container type, vessel name, voyage number, and other booking details, should be emailed to our Vietnam agent and transshipment team, and we will follow up immediately.

Cut off

  • SI / VGM Cut off Time: 1500hr-Tuesday
  • CY Cut off Time: 1700hr-Wednesday
  • CDS Cut off Time: 1200hr-Wednesday
  • BL Confirmation Amendment Cut off Time: 15:00hr-Thursday (all amendments after closing time will be against AMS LOI)

PLACE OF LADEN RETURN (Nơi hạ container hàng và thủ tục hải quan): NAM DINH VU PORT (Port code: VNDVN - Đích bảo thuế: 03CES11

CY Opening Time: port open time to gate in terminal within 7 days advance feeder ship schedule

CDS Submission: JINJIANG SHIPPING VIETNAM CO., LTD-HAIPHONG BRANCH
Room 736, Thanh Dat 3 Building, No.4 Le Thanh Tong St, Ngo Quyen Dist., HP, Vietnam
Pic: Mr. Hoa/ mob 0904.448.288

  • Weight Limit

Shipping Instruction / VGM

Before the container gets into terminal, customers must send the actual SI information and VGM data of the container via email to S5 mailbox and T/S team. This is required for further documents and other operational processes.

  • SI Form

AMS Information and AMS Correction

The AMS submission deadlines for the mother vessel are as follows

  • CLX: Matson will file AMS every Monday/ night – generally 2 days before ETD SHA
  • MAX: Matson will file AMS every Tuesday/ night– generally 2 days before ETD SHA

If any amendment to the SI data is required after the feeder vessel has departed, customer must provide the AMS LOI via email to the agent and transshipment team for follow-up.

The applicable amendment fees and charge standards are as follows:

  • CLX: No fee if the amendment is made before Tuesday of the mother vessel departure week
    • From Tuesday until the vessel's departure, a $40 AMA fee will be charged.
    • After the mother vessel departs, a total of $40 AMA + $30 B/L amendment fee will be applied.
  • MAX: No fee if the amendment is made before Wednesday of the mother vessel departure week
    • From Wednesday until the vessel's departure, a $40 AMA fee will be charged.
    • After the mother vessel departs, a total of $40 AMA + $30 B/L amendment fee will be applied.

Settlement of Local Charge

Under normal circumstances, all prepaid charges are settled in the local currency and collected by our agent.

If payment in another currency is required, please submit an "Off-site payment application information" via email to our agent and transshipment department before Feeder vessel departure. Currently, we support direct settlement in four currencies, USD/CNY/HKG/VND.

Foreign exchange rates will be verified and confirmed by our finance team.

Bill of Lading Issuance and Bill Type

We issue master through B/Ls after the mother vessel departs.

  • Sea Waybills: Will be released by our Vietnam agent S5 after verifying and settling all related charges.
  • Original B/Ls:
    • The original B/L documents will be archived at our Shanghai office.
    • If a Telex Release is required, the customer must provide a Telex Release LOI, upon which we will proceed with the release and return a scanned copy.

Letter of Indemnity

  • SWB LOI
  • Telex Release LOI
  • Overweight LOI

  • Vietnam Local Charge Tariff

DET/DEM at HPH

  • No DET/DEM at origin
  • The port storage fee is as below:
Port Storage Fees: from laden gate-in till loading date Dry / Reefer 0-7 days 8++ days Port
20' Free of charge VND 50,000 /day VNHPH
40' Free of charge VND 100,000 /day VNHPH

All charges are included in VAT

  • Electric powder /plug charges for reefer containers: NO FREE TIME
    Tariff will be as: USD40/day/20'RH; USD60/day/40-45RH-subjected to VAT
  • DET/DEM at US

  • Depot Inventory
  • Terminal

  • How to Register
  • How to Forecast

Matson HPH Agent
S5 ASIA LTD- HAI PHONG BRANCH (AS AGENT)Office address:10th Floor, Viet-Uc Building, No.2/16D Trung Hanh 5, Le Hong Phong Street, Dang Lam Ward, Hai An District 04800, Hai Phong City Vietnam

Contact Information

Victor Dai (Mr.)-Regional Representative, Vietnam
Tel :(+86)13795341001 | Cell: +84 376527093 | Email: vdai@matson.com

Le Thuy Hang (Ms.)-Customer Service
Tel: +84 225 3741 456 | Cell: +84 904 121 678 | Email: hang.le@s-5.org

Bui Thi Ngoc Anh (Ms.)-Customer Service
Tel: +84 225 3741 456 | Cell: +84 978 369 594 | Email: anh.bui@s-5.org

Bui Thu Minh (Ms.)-Documentation
Tel: +84 225 3741 456 | Cell: +84 795 311 392 | Email: thu.bui@s-5.org

Vu Dao (Mr.)- EQ Control
Tel: +84 225 3741 456 | Cell: +84 902 165 775 | Email: vu.dao@s-5.org

Transshipment team: Public mailbox: hphbooking@matson.com - Albert Rong (Mr.)

Tel: 86-21-53534888*5551 | Cel: (+86) 18667813837 | Email: arong@matson.com

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