Please send the booking request in the required BK NOTICE format via email to our Vietnam agents and relevant teams. The email addresses are as follows:

Ho Chi Minh agent public mailbox: cs.vnsgn@s-5.org  
SHA T/S team public mailbox: hcmbooking@matson.com,

Once our Shanghai transshipment team receives the booking, we will release the booking as soon as possible. The Vietnam agent will follow up on the release of empty containers and send back the BK confirmation to the customer, along with other operational matters.

We only can take non-hazardous chemicals in VN, please provide the MSDS (Material Safety Data Sheet) to our email SHBOOKING@MATSON.COM for approval before placing booking.

Any changes to the booking after release, such as container type, vessel name, voyage number, and other booking details, should be emailed to our Vietnam agent and transshipment team, and we will follow up immediately.

• SI / VGM Cut off Time: 1200hr-Tuesday
• CY Cut off Time: 1800hr-Wednesday
• BL Confirmation Amendment Cut off Time: 17:00hr-Wednesday (all amendments after closing time will be against AMS LOI)

PLACE OF LADEN RETURN (TAN CANG HIEP PHUOC PORT / CẢNG TÂN CẢNG HIỆP PHƯỚC)
terminal code: VNTCH - Đích bảo thuế: 02CVS09

CY Opening Time: port open time to gate in terminal within 7 days advance feeder ship schedule

Before the container gets into terminal, customers must send the actual SI information and VGM data of the container via email to S5 mailbox and T/S team. This is required for further documents and other operational processes.

• SI Form

The AMS submission deadlines for the mother vessel are as follows

• CLX: Matson will file AMS every Monday/ night – generally 2 days before ETD SHA
• MAX: Matson will file AMS every Tuesday/ night– generally 2 days before ETD SHA

If any amendment to the SI data is required after the feeder vessel has departed, customer must provide the AMS LOI via email to the agent and transshipment team for follow-up.

The applicable amendment fees and charge standards are as follows:

• CLX: No fee if the amendment is made before Tuesday of the mother vessel departure week
  • From Tuesday until the vessel's departure, a $40 AMA fee will be charged.
  • After the mother vessel departs, a total of $40 AMA + $30 B/L amendment fee will be applied.
• MAX: No fee if the amendment is made before Wednesday of the mother vessel departure week
  • From Wednesday until the vessel's departure, a $40 AMA fee will be charged.
  • After the mother vessel departs, a total of $40 AMA + $30 B/L amendment fee will be applied.

Under normal circumstances, all prepaid charges are settled in the local currency and collected by our agent.

If payment in another currency is required, please submit an "Off-site payment application information" via email to our agent and transshipment department before Feeder vessel departure. Currently, we support direct settlement in four currencies, USD/CNY/HKG/VND.

Foreign exchange rates will be verified and confirmed by our finance team.

We issue master through B/Ls after the mother vessel departs.

• Sea Waybills: Will be released by our Vietnam agent S5 after verifying and settling all related charges.
• Original B/Ls:
  • The original B/L documents will be archived at our Shanghai office.
  • If a Telex Release is required, the customer must provide a Telex Release LOI, upon which we will proceed with the release and return a scanned copy.

• SWB LOI
• Telex Release LOI
• Overweight LOI

• No DET/DEM at origin

• Electric powder /Plug charges for reefer containers: NO FREE TIME
  Tariff will be as : USD40/day/20’RH; USD60/day/40-45RH- subjected to VAT